Terra L. Fletcher will be offering two classes at the University of Wisconsin Green Bay as part of the Supervisory Leadership Certificate program. The classes will be held at the Startup Hub, 2701 Larsen Road, Green Bay, WI 54303.
Interpersonal Communication
From Collaboration to Conflict ResolutionTuesday, April 7, 2020 rescheduled to June 23, 2020
8:30 a.m. – 3:30 p.m. (registration at 8 a.m.)
Instructor: Terra L. Fletcher
Cost: $299
Register Now
Face-to-face communication skills are in high demand in this digital age. What is the best way for supervisors to help their teams fine-tune their communication skills? Is there a preferred way to communicate at work?
Communication is dynamic and universal. Although much of your communication style is decided when we are young, skills can be improved with awareness and practice. This course will start by teaching the fundamentals of communication and will also cover communication types, listening skills and how to give and receive feedback. You’ll practice non-verbal cues and learn how others perceive your communication style. You’ll learn practical ways to flex your style to best communicate your ideas in a variety of settings. In addition, you’ll also practice conflict and accountability skills and learn how to collaborate and empower your team members.
Learning Objectives
After this class you will:
- Learn best practices of communication
- Understand the types of communication, listening skills, and the feedback process
- Improve the understanding and perception of non-verbal cues and how others view your communication style
- Increase knowledge of conflict management, collaboration, and accountability
- Learn how to empower others and communicate more effectively
Creating Cultural Transformation
Transform Your Culture for High Performance and InnovationWednesday, May 13, 2020 rescheduled to July 14, 2020
8:30 a.m. – 3:30 p.m. (registration at 8 a.m.)
Instructor: Terra L. Fletcher
Cost: $299
Register Now
How can you transform your culture for high performance and innovation? How can you create a team that works together with high energy and enthusiasm? Without fear or frustration limiting results?
This course will challenge the idea that a high-performance culture is automatic. A culture of high-performance requires creative thinking and the balancing of high emotions with focused passion. You will discover how to supercharge performance by defining your organization’s mission, activating intuition and strengthening team bonds. By learning how to consistently apply core values, foster commitment, and ownership, and connecting to a deeper purpose, your organization can achieve more consistent and meaningful results. It’s through collaboration, innovation, and effective communication that a high-performance culture can be achieved, leading to true innovation
Learning Objectives
After this class you will:
- Understand how to work through the emotions of your team to engage analytical and creative minds.
- How to become a charismatic and visionary leader, who is an agent for change and high-performance
- Learn how to create an action plan for transforming the culture of your team and organization